Terms and conditions of use
EXCHANGE AND REFUND POLICY
Thank you for your interest in and support of our fine art sculptures. In order to ensure your satisfaction while maintaining the uniqueness and quality of our artwork, we have established the following policy:Non-refundable: All art sculpture sales are final. Due to the unique and personalised nature of these works, we cannot offer refunds once a sculpture has been purchased.Exchanges: Although we do not offer refunds, we understand that there may be exceptional circumstances.
In this case, we offer the possibility of exchanging your sculpture under certain conditions. Exchanges are only possible after full payment and within 7 days of delivery. The sculpture must be returned in its original, undamaged condition: To make an exchange, please contact us with the details of your order and the reason for the exchange. We will assess each request on a case-by-case basis and guide you through the necessary steps.
If the item is faulty, you have 30 days to notify us and return it. We recommend that you send us an e-mail to contact@paulmcline.com or a message via what's app to +971544704606. We appreciate your understanding and are committed to ensuring the highest quality and customer satisfaction.
DELIVERY INFORMATION
Dear customers, we are delighted to bring our unique art sculptures to your doorstep. In order to ensure a smooth delivery, please note the following information:Shipping time: Our sculptures are entirely handmade in our workshop, which requires meticulous workmanship and unique know-how. Each piece is prepared with the utmost care and dispatched within 30 days of your order. Delivery process: Once your sculpture is ready for dispatch, you will receive a notification with tracking details. We work in partnership with reliable courier services to ensure that your artwork arrives safely and on time.
Handling instructions: Each sculpture is meticulously packaged to protect it during transit. Upon arrival, we recommend that you handle the package with care to preserve the integrity of the artwork inside.Customer Care: If you have any questions about your delivery or need assistance, our customer care team is here to help. We thank you for your trust and look forward to enhancing your space with our artwork.
Privacy policy
INTELLECTUAL PROPERTY
By accessing the paulmcline.com site, you are granted a personal and non-transferable right to use its content. All elements published on this site, including texts, images, 3D, logos, trademarks, etc.,
DUBAI OFFICE The Meydan Hotel, Grandstand, 6th floor, Meydan Road, Nad Al ShebaDubai, U.A.E - Phone: +971544704606
It is strictly forbidden to modify, copy, distribute or download all or part of the content of this site for public or commercial use without the prior authorisation of the publication director. Violation of these conditions may result in legal action. Authorised use is limited to private, non-commercial purposes.
PERSONAL DATA
In order to fully access the services provided by popup.paulmcline.com, it is essential that you submit certain personal information such as your name, address and e-mail address. Personal information collected on mclinemasterpieces.com is primarily used for internal administration and direct marketing campaigns conducted by Paul McLoughlin.
